FWA is registered with the Information Commissioner’s Office who are the government body that enforces organisations comply fully with the Data Protection Act 1998 (DPA). What this means for you is that we ensure all the information you provide us is processed in strict accordance with the DPA policy.
Information we may collect from you and how we might use it
We will collect personal data to provide you with the best possible recruitment experience. We may also be required by law to collect additional sensitive information – for example, information relating to ethnic origin, religious beliefs and physical and mental health.
By using our website or otherwise providing FWA with your personal data, you give your permission to us for collecting and processing personal and sensitive information supplied by you. We may use your personal and sensitive data as follows:
- To enable us to give you the best user experience.
- To provide our recruitment services to you.
- To improve our customer service.
- To enable you to submit your CV, apply online for jobs or to subscribe to alerts.
- To send information to prospective employers and clients in connection with the recruitment process in order for them to assess your job eligibility.
- To contact you about details of surveys, promotions, offers, networking or client events and general information about the industry sectors or jobs which we think might be of interest to you.
- To third parties where we have retained them to provide services that you or our client has requested. Some examples of these are; references, qualifications and criminal reference checking services, verification of the details you have provided from third party source, psychometric evaluation or skill test.
- To regulatory or law enforcement agencies if we believe that we are required by law to disclose it in connection with the detection of crime, the collection of taxes or duties, in order to comply with any applicable law or order of a court of competent jurisdiction, or in connection with legal proceedings.
- To use your information on an anonymised basis to monitor compliance with our equal opportunities policy.
- To answer enquiries, feedback and complaints.
How we collect your information
Information is collected from you when you engage with, contribute to or use some of the features on our website, for example; job application, CV submission or registration processes.
How long we store your information
We will hold your information for as long as is necessary to comply with our statutory and contractual obligations and in accordance with our legitimate interests as a recruitment agency and data controller.
We will continually strive to ensure that your personal data is maintained and up to date, however; you are obliged to inform us of any and all changes to your personal data in order for us to update or delete your personal data accordingly.
To facilitate our efficient use of your data, and to provide you with the best services and/or opportunities, it may sometimes be necessary for us to disclose your information to third parties. However, this disclosure will only occur in the following circumstances:
To suppliers, contractors and agents: From time to time we may engage or employ other companies and individuals to perform functions on our behalf. Examples may include, administrative functions associated with our business activities. Such recipients will only have access to data required by them to perform their functions, and are not permitted to use such data for any other purposes. These recipients will be subject to contractual confidentiality obligations.
By providing us with your data, you consent that your data may be transferred to and processed outside of your country of residence, including in countries which may not provide adequate data protection as defined by EU data protection law, but only for the limited purposes and in accordance with the principles set out herein.
Where required by Law: we will share your data with government or law enforcement authorities if we determine in our sole discretion that we are under an obligation to do so.
IP addresses and cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report such information in aggregated form to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify you or any individual.
For the same reason, we may obtain information about your general Internet usage by using a cookie file which is stored on your device. Cookies help us to improve the Website and to deliver a better and more personalised service.
Keeping information about you secure is very important to us and certain sections of the site may encrypt data using SSL or a comparable standard. However, no data transmission over the internet can be guaranteed to be 100% secure. As a result, even though we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.
How you can access, correct and delete your data
FWA will always provide you with a copy of any personal information we have about you on request. You are also able to amend your information in the same way. Please inform us of any changes to your personal data and we may ask you to verify your identity before carrying out any changes.
We will do what we reasonably can to make sure your personal data is up to date. If you’d like to see your information, wish to change any of the information we hold, or if you wish to delete your details from our records, please email us at email@example.com
Changes to this Policy
We may amend this Policy from time to time. Any changes we may make to our Policy in the future will be posted on this page.
Any questions on this policy should be directed to firstname.lastname@example.org